Privacy Notice

This privacy notice explains how EFM Development GmbH processes personal data in connection with our website, enquiries, customer relationships, service delivery, invoicing, and ordinary business operations.

We may process the following personal data: name, email address, phone number, company name, role/title, message content, customer relationship information, contract and invoicing information, payment-related information, and technical website data such as IP address, browser, device, pages visited, and time of visit.

We process personal data to respond to enquiries, communicate with customers and partners, provide and manage our services, prepare offers and contracts, handle invoicing and accounting, maintain website functionality and security, improve our services, and comply with legal obligations.

The legal bases for processing are contract, steps taken before entering into a contract, legal obligation, legitimate interest, and consent where required.

We may share personal data with trusted service providers, such as hosting providers, IT providers, accounting providers, email providers, analytics providers, and other subcontractors necessary for our operations. These providers may process personal data only according to our instructions and applicable data protection requirements.

Personal data may be transferred outside the EU/EEA or Switzerland if our service providers are located there. Where required, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, or other legally approved transfer mechanisms.

We protect personal data with appropriate technical and organisational measures, including access controls, passwords, restricted user rights, secure systems, and protection against unauthorised access, loss, misuse, or alteration.

We keep personal data only for as long as necessary for the purposes described above. Customer and enquiry data is generally kept for up to 12 months after the customer relationship or enquiry has ended, unless a longer period is required for legal, contractual, accounting, or dispute-related reasons. Accounting and invoicing data is kept for the period required by applicable accounting law.

You have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, data portability where applicable, and withdrawal of consent where processing is based on consent.

You may contact us at info@efmdevelopment.com regarding privacy matters.

If you believe your personal data has been processed unlawfully, you may contact the relevant data protection authority.